About Us

We are MetLife Legal Plans, formerly Hyatt Legal Plans, the country’s largest provider of legal benefits, at your service.

Where We Are Now

Our goals haven’t changed since 1977. Through our plan, employees get Any Attorney, Anywhere, Anytime legal help for about $20 a month. Additionally, employers get a benefit that appeals to future employees while improving the lives of their current workforce—all at little or no cost.

Where We Are Now

Our goals haven’t changed since 1977. Through our plan, employees get Any Attorney, Anywhere, Anytime legal help for about $20 a month. Additionally, employers get a benefit that appeals to future employees while improving the lives of their current workforce—all at little or no cost.

Where We Came From

Our organization (The Hyatt Organization) was founded in 1977 on the simple idea that legal services should be affordable and accessible. People agreed, and we grew to be one of the largest law firms in the U.S.

Our first group legal plan was sponsored by American Express, Deere and PepsiCo- companies we’re proud still include us in their employee’s benefits today.

We became Hyatt Legal Plans in 1990 and were acquired by MetLife in 1997, where we’ve been ever since. We now offer services to over 3,000 organizations and almost 5 million individuals.

Over 200 out of the top 500 fortune companies trust us with their work.

Meet Our Team

Ingrid Tolentino

Ingrid Tolentino

CEO

Ingrid Tolentino is CEO of MetLife Legal Plans. Before joining MetLife Legal Plans, Ingrid was Vice President, Business Services & Initiatives of Property & Casualty at MetLife. During Ingrid’s 20-year career at MetLife, she also served as Planning Officer for the company and Chief of Staff to the President of Group Property & Casualty. Ingrid was a founding member of the MetLife Property & Casualty Diversity Steering Committee and an active member of the Corporate Contributions, Corporate Mentoring and Talent Development committees. Ingrid is a graduate of Syracuse University.

Felicia Surtel

Felicia Surtel

CFO

Felicia Surtel, CFO, oversees MetLife Legal Plans’ Accounting, Financial Planning and Reporting, and Business Strategic Planning areas. Felicia joined MLP in 2016 as the head of Finance and Business Planning and Strategy. Before that, she held a number of management positions at MetLife, leading teams in expense planning, financial analysis and reporting and return on investments.

Roger Elder

Roger Elder

General Counsel

Roger Elder is General Counsel of MetLife Legal Plans. Before joining MetLife Legal Plans, Roger was Senior Counsel at MetLife, where he focused on insurance regulation, customer and vendor agreements, insolvency, and privacy law. Roger received his Bachelor’s degree in elementary and early childhood education from Temple University and his Juris Doctor degree from the University of Houston.

Claire Godlewski

Claire Godlewski

AVP Operations and Regional Market Administration

Claire Godlewski, AVP Operations and Regional Market Administration, joined MetLife Legal Plans in 2002. Before assuming her current position in 2015 she has had positions managing Regional Market, MetLife and Mercer Platform, and National Accounts and served as a Supervisor in Large Group Administration. Claire is a graduate of Ohio University with a Bachelor of Business Administration.