Hyatt Legal Plan Review
See what members are saying
Members tell us they are happy with the coverage our group legal plans provide and praise us for the fine service they receive through our attorney network. Frequently, we receive emails and letters letting us know how helpful our attorneys and Client Service Representatives are.
Watch the videos and read the Hyatt Legal Plan reviews below to discover how our group legal plans have made an impact on our members’ lives.
In Their Words
Just knowing that [the attorney] was going to be there and able to assist me and walk me through the process was stress-free.
Deisy R., Plan Member in Forest Hills, NY
Working with the general public on a daily basis, I understand how important it is to have great customer service. I was really impressed with…how friendly the agent I was speaking with was.
Jeanette B., Plan Member in Cleveland, OH
I wanted to tell you how happy I am with the legal plan and especially the attorney I am working with. When the opportunity came up to sign up for MetLaw at work, I did so. I checked the list of participating attorneys in the area and found her name. After checking with some colleagues who were very complimentary, we set up an appointment for wills, living wills, powers of attorney, etc. She is a terrific attorney and we could not be happier with her work. It seems that people only take the time to complain about things. Well, I'm taking the time to let you know how pleased we are.
Marty C., Plan Member in New Carlisle, OH
I received a traffic ticket in the mail (was caught on camera). I have never received a ticket in my life and I am 60 years old. I panicked and called my plan attorney's office and was given his cell phone number. That right there stunned me. I proceeded to call him, left a message and 10 minutes later, he called back. He took care of the entire deal for me. He is an extremely caring and professional individual. Thank you, you saved my life.
Olivia H., Plan Member in Homestead, FL
I just wanted to send you a quick note to let you know that my first experience with Hyatt Legal was awesome and I am just upset I didn't enroll in this sooner. The attorney was outstanding and helped me to resolve my issue WAY better than I expected. Perfect experience from head-to-toe and the attorney did a fantastic job. She is going to help me with some other issues that I need to address and I look forward to working with her and Hyatt Legal Plans in the near future.
Mike S., Plan Member in Atlanta, GA
The Hyatt legal plan allowed me and my husband to establish a Will (after procrastinating for 5 years). We now have more comfort knowing our four year old son will be taken care of if something were to happen to us. I was also able to execute a power of attorney for my dad who was 81 years old at the time, which saved my family a lot of headache when he passed unexpectedly at 82. This is a great plan and I encourage all employees to participate.
Marie M., Plan Member in Randolph, MA
I received excellent customer service from your call center representative. This type of service is
one of the main reasons I love Hyatt Legal!
Lorraine O., Plan Member in New York, NY
This past year my husband and I decided it was time to set up a will & trust. The law firm that handled the paperwork for my husband and me was great. I would guess that we received a couple thousand dollars worth of attorney fees and legal paperwork. We paid zero. If you think you are going to need any legal service at all, it is worth it. Lawyers are expensive.
Linda P., Plan Member in Merritt Island, FL
"My attorney kept me up to date throughout the entire process, and Hyatt's customer service reps were always helpful. I'll keep the legal plan as long as my employer continues to offer it."
Lavelle N., Plan Member in Cleveland, OH
My attorney was extremely thorough, professional and knowledgeable. He explained every aspect of the estate planning process to me. I think the legal plan is a great benefit and would recommend my attorney to anyone needing legal services.
Carol C., Plan Member in Cleveland, OH
I’ve been very pleased with the plan. I can now comfortably contact an attorney whenever I have pending legal issues…This is a very nice benefit that I was thrilled to take part in. Overall I couldn’t be happier with this benefit. The price is reasonable, the service exceptional and the scope of coverage is just about perfect for me.
John S., Plan Member in Chula Vista, CA
I was very impressed with the law firm. They were competent, knowledgeable, easy to work with and down to earth. No question was too small, and I got all the attention a customer could ask for.
John S., Plan Member in Windsor, CT
I greatly appreciated the guidance and assistance of my attorney throughout the upsetting Internet scam I was a victim of.
Patti S., Plan Member in Sacramento, CA
Thanks to my attorney, the debt lawsuit against my husband has been dropped. I am extremely pleased, as this was a very stressful situation. I think this legal plan is the best!
Barbara W., Plan Member in McArthur, CA
I have been WOWed by Hyatt Legal Plans. Their customer service line and the caliber of the attorney they referred me to is outstanding.
Mariann P., Plan Member in Ocean City, NJ