Hyatt's Group Benefits Services Offer Value, Convenience and Peace-of-Mind.
Hyatt's group benefits services offer you and your family value, convenience and peace-of-mind by giving you direct, low-cost access to an attorney for a wide variety of personal legal services. It's like having "attorney on retainer." Members have the option to obtain legal service plan coverage information and access our attorney network online or by calling our Client Service Center at 800-821-6400. Whichever they choose, accessing a legal plans attorney is easy.
We make it easy for employees to use their legal service plans by:
- Providing immediate and unlimited access to our attorney network online or on the phone
- Providing exceptional customer service – Phones are answered live within an average of 5 seconds during business hours
- Offering multiple ways to contact attorneys: phone, email, fax, mail, in person
- Offering the option to use any attorney, anywhere, anytime.®1
- Maintaining a full-service member website with downloadable self-help documents and a Law Guide
Using Our Legal Plans is Easy as 1-2-3.
Log in for member access or call 800-821-6400.
After logging in, you may:
- Review covered services and see complete benefit definitions
- Find an attorney near you using the Attorney Locator
- Get a case number by clicking on “Obtain Case Number”
- Contact the network attorney of your choice and reference your case number when making an appointment
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Group Legal Services are Easy to Implement
- If services are provided by a non-plan attorney, the participant is responsible for paying the difference between the reimbursement amount and the attorney’s charge for the services. To obtain a copy of the out-of-network fee reimbursement schedule, call the Client Service Center at 800-821-6400.