Hyatt Legal Plans Privacy Policy

Customer Privacy Policy

This privacy notice is given to you on behalf of Metropolitan Property and Casualty Insurance Company, Hyatt Legal Plans, Inc. and Hyatt Legal Plans of Florida, Inc.

Metropolitan Property and Casualty Insurance Company, Hyatt Legal Plans, Inc.; Hyatt Legal Plans of Florida, Inc.; and each member of the MetLife family of companies (an Affiliate); strongly believe in protecting the confidentiality and security of information we collect about you. This notice refers separately to Metropolitan Property and Casualty Insurance Company, Hyatt Legal Plans, Inc. and Hyatt Legal Plans of Florida, Inc., as underwriters for the legal services plans administered by Hyatt Legal Plans, Inc.. This notice refers to these parties by using the terms "us," "we," or "our." This notice describes our privacy policy and describes how we treat the information we receive ("Information") about you.

Why We Need to Know About You: We need to know about you so that we can provide the insurance, legal plans, and other products and services you've asked for. We may also need information about you in order to administer your business with us, evaluate claims, process transactions and run our business. And we need information from you and others to help us verify identities in order to help prevent money laundering and terrorism.

How We Learn About You: What we know about you we get mostly from you or your employer.

How We Protect What We Know About You: We take steps we consider reasonable to make sure that what we know about you is treated confidentially. For example, our employees are told to take care in handling your information. They may get information about you only when there is a good reason to do so. We also take steps to make our computer databases secure and to safeguard the information we have.

How We Use and Disclose What We Know About You: We may use what we know about you to help us serve you better. We are allowed by law to use the information we have about you, and disclose it to our affiliates and others, for many purposes. For instance, we may use your information, and disclose it to others, in order to:

• Help us evaluate your request for a product or service
• Help us comply with the law
• Help us process claims and other transactions
• Help us run our business
• Confirm or correct what we know about you
• Process data for us
• Help us prevent fraud, money laundering, terrorism and other crimes by verifying what we know about you
• Perform research for us
• Audit our business

When we disclose information to others to perform business services for us, they are required to take appropriate steps to protect this information. And they may use the information only for the purposes of performing those business services. Other reasons we may disclose what we know about you include:

• Doing what a court or government agency requires us to do; for example, complying with a search warrant or subpoena;
• Telling another company what we know about you, if we are or may be selling all or any part of our business or merging with another company;
• Giving information to the government so that it can decide whether you may get benefits that it will have to pay for;
• Telling a group customer about its members' claims or cooperating in a group customer's audit of our service; and
• Giving your information to someone who has a legal interest in your insurance, such as someone who lent you money and holds a lien on your policy.

Generally, we will disclose only the information we consider reasonably necessary to disclose and no more.

We may use what we know about you in order to offer you our other products and services. We may share your information with other companies to help us. Here are our other rules on using your information to market products and services:

• We will not share information about you with any of our affiliates for use in marketing its products to you, unless we first notify you. You will then have an opportunity to tell us not to share your information by "opting out."
• Before we share what we know about you with another financial services company to offer you products or services through a joint marketing arrangement, we will let you "opt-out."
• We will not disclose information to unaffiliated companies for use in selling their products to you, except through such joint marketing arrangements.
• We will not share your health information with any other company, even one of our affiliates, to permit it to market its products and services to you.

You Can See and Correct the Information We Have About You: Generally, we will let you review what we know about you if you ask us in writing. (Because of its legal sensitivity, we will not show you anything that we learned in connection with a claim or lawsuit.) If you tell us that what we know about you is incorrect, we will review it. If we agree with you, we will correct our records. If we do not agree with you, you may tell us in writing, and we will include your statement in any future disclosure of information.

You Can Get Other Information from Us: In addition to any other privacy notice we may give you, we must give you a summary of our privacy policy once each year. You may have other rights under the law. If you want to know more about our privacy policy, please contact us at our website, www.legalplans.com.  You may also write to us at Hyatt Legal Plans, Inc. 1111 Superior Avenue, Suite 800, Cleveland, Ohio 44114 Attention: Privacy.

CPN - Inst - Hyatt - 2012

Metropolitan Property and Casualty Insurance Company, Warwick, RI
Hyatt Legal Plans, Inc., Cleveland, OH
Hyatt Legal Plans of Florida, Inc., Cleveland, OH

Hyatt Legal Plans Online Privacy Policy

Metropolitan Property and Casualty Insurance Company, Hyatt Legal Plans, Inc. and Hyatt Legal Plans of Florida, Inc.

Metropolitan Property and Casualty Insurance Company, Hyatt Legal Plans, Inc. and Hyatt Legal Plans of Florida, Inc. and each member of the MetLife family of companies (an Affiliate) are dedicated to helping protect you and those you love. Part of that protection includes treating the personal information we have about you as confidential. This notice refers separately to Metropolitan Property and Casualty Insurance Company, Hyatt Legal Plans and Hyatt Legal Plans of Florida, Inc., as underwriters for the legal services plans administered by Hyatt Legal Plans, Inc. by using the terms “us”, "we," or "our."  Our information practices for this web site are described below.

Your Personal Information:    When you come to our web site, we log your current Internet address (this is usually a temporary address assigned by your Internet service provider when you log in), the type of operating system you are using, and the type of browser software used. In addition, we may keep track of what portions of the web site you are visiting. We aggregate this information to help us create a better experience for users of our web site. For example: we may upgrade those parts of the web site that are heavily visited or optimize the web site to work more efficiently with certain operating systems. This is all done without our knowing your name or other personal identifying information. When you visit our web site you are anonymous, unless you chose to identify yourself to us.

You are not required to provide us with personal information to use our web sites, unless expressly stated. For example, certain features may require you to submit some personal information in order for those features to function as designed. Such information might include name, address, email address, and phone number. Certain of our web sites may require you to provide identifying information in order to access personal information.

If you do choose to provide us with personal information, you can be assured that such information is kept in secured databases.  We treat this information as confidential. However, we may disclose this information to third parties when we believe it is necessary in order for us to conduct our business, or where such disclosure is required by law. For example, we may disclose information to others to enable them to perform business services for us relating to the products and services we offer.

We do not make any disclosures of personal information to other companies who intend to sell their products or services to you. For example, we will not sell your name or email address to a catalog company.

Cookies: A cookie is a small piece of information that a web site sends to your computer, which is stored in a file on your hard drive. The next time you visit our web site, we may use the information stored in your cookie file to facilitate your use of our web site.  A cookie does not tell us your individual identity. Most cookies expire after a defined period of time, or you can delete your cookie file at any time you choose. In addition, you can set your browser to notify you when you receive a cookie so that you can decide whether to accept or reject it.

Privacy and Email:  We use no encryption (data scrambling) on certain portions of our web site, and up to 128-bit encryption on other portions. When you are on any web site that asks you for confidential information (your social security number or a bank or credit card account number, for example), you should check to see if the information being transmitted is encrypted in order to increase the security of your information. If you need to send confidential information and are concerned about the security of a web site, then you should consider sending it by phone or by regular mail instead.

Minors: At our web sites we make no active effort to collect personal information from children under the age of 18. We believe that children who do wish to submit information to us should have permission from their parent or legal guardian.

Additional Rights: Applicable laws may give you additional rights that are not described in this online privacy policy.

Metropolitan Property and Casualty Insurance Company, Warwick, RI
Hyatt Legal Plans, Inc., Cleveland, OH
Hyatt Legal Plans of Florida, Inc., Cleveland, OH