Hyatt Legal Plans Wins Smart Business Magazine Award for Highest Customer Service Standards

Cleveland, OH, June 22, 2011 – Hyatt Legal Plans, a MetLife company, is proud to be recognized as an honoree and category award winner in the 2011 Smart Business World Class Customer Service Awards. Hyatt Legal Plans won in the "Service Standards" category after being named a 2011 Honoree. The organization was named an Honoree in recognition of its customer service philosophy, customer service systems, customer service promises and customer service culture. The "Service Standards" award was earned by providing customer service that sets the bar high for standards in customer service. The awards, along with a plaque commemorating the achievement, were presented to Hyatt’s Director of Client Service, Chris Tomsa, and Hyatt’s General Counsel and Vice President of Operations, Andrew Kohn. The ceremony took place June 9, 2011 in Cleveland, Ohio. "This award is a testament to all the hard work and dedication of our employees, and their willingness to go the extra mile for our valued customers," said Chris Tomsa. "I am very proud of our team for earning this recognition," said Andrew Kohn. "We work extremely hard every single day to maintain the highest customer service standards in the industry. In the end, it is all about providing the best possible customer service to our legal plan members." (Click here to view a photo)

About Hyatt Legal Plans

Hyatt Legal Plans, a MetLife^® subsidiary, is the largest provider of group legal plans in the country, serving more than two million plan members and dependents through a nationwide network of 5,500 law firms. For more information on Hyatt Legal Plans, please visit www.legalplans.com. Group legal plans provided by Hyatt Legal Plans, Inc., Cleveland, OH. In certain states, plans are provided through insurance coverage underwritten by Metropolitan Property and Casualty Insurance Company and Affiliates, Warwick, RI.